Emergency Contact Information

If you are experiencing a true emergency, meaning an interruption in your service, after business hours on a Friday, weekend, or holiday, please see below to locate the correct emergency phone number for your District. Do not use these contact numbers for account questions or non-emergency issues.

IMPORTANT NOTICE:
If the District operator responds to a service call and the problem is found to be on the customer's property, or for water accounts, if the problem is found on the customer's side of the meter, the District will bill all charges for labor and supplies to the property owner's account. These charges are due within ten (10) days of receipt of the invoice from the District. 

Big Park Domestic Wastewater Improvement District (DWWID)
Sewer District in the Village of Oak Creek
Environmental Biomass Services, Inc.
(928) 301-4697 or (928) 300-1454


American Ranch Domestic Water Improvement District (DWID)
Sewer and Water Districts off Williamson Valley Road, Prescott
Western Environmental Technologies
(928) 277-1543 or (602) 327-3460


High Valley Ranch Domestic Wastewater Improvement District (DWWID)
Sewer District in the Copper Basin Road area, Prescott
Western Environmental Technologies
(928) 277-1543 or (602) 327-3460


Highland Pines Domestic Water Improvement District (DWID)

Water District off Iron Springs Road, Prescott
Fann Environmental, Inc.
(928) 499-1248, (928) 713-9397, or (928) 778-5335


Red Rock Road Enhancement Maintenance District (RRREMD)
Highway maintenance for 179 right-of-way in the Village of Oak Creek
Maintenance & Landscaping: Green Earth (928) 300-1541 or (928) 300-7329
Pedestrian Lighting: Environmental Biomass Services, Inc. (928) 301-4697

Please contact Yavapai County Public Works for information on Seligman, Poquito Valley, and Coyote Springs maintenance and emergency services.

To verify whether or not a parcel is within a District boundary, log onto the Yavapai County GIS  

site to run a search and view the 'Taxing Authority' for that particular parcel. 

Improvement District Services, Inc.
3603 Crossings Drive, Prescott, AZ 86305
Phone (928) 443-9484 
Toll-Free in AZ (800) 659-7149
Fax (928) 443-9486
Email Jennifer Bartos or Diana King


Regular Business Hours
Monday - Thursday 9:00 a.m - 5:00 p.m.
Closed for lunch from 12:00 p.m. - 1:00 p.m.


Holiday Office Closures
New Year's Day, Civil Rights Day, President's Day, Memorial Day, Independence Day, Labor Day,
Columbus Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas, New Year's Eve


As a courtesy we have a drop box to the right of our door for after-hours payments!

Visit our FAQ page
Call Now: 928-443-9484

Website courtesy of 

Improvement District Services, Inc.

3603 Crossings Drive, Prescott, AZ 86305
Information for general use only & is subject to
change at any time. Always contact IDS to confirm.

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