Highland Pines DWID offers multiple payment methods, including an online eBill portal, payment by phone utilizing Square, by mail, or visiting our office. Keep reading for more info!
Pay Your Bill Online
A simple way to view and pay your bill online at your convenience! Accepted methods of online payment: MasterCard, VISA, Discover, American Express, and PayPal. Transaction fees for this service are .35¢ plus 3% of the payment amount.*
Your initial account registration will require the following information:
Assessment account number (shown on your bill)
We highly recommend watching the 'Learn How to Register' video on the sign-in page (gray button to the left) prior to registering!
You will establish your own personal username and password and a confirmation email will be sent to you. Please make certain the Highland Pines DWID account number is entered exactly as on your bill, including all letters and dashes. Once the account is established only your username and password will be necessary to access your account in the future.
* Improvement District Services, Inc. does not collect or retain customer banking or credit information. This is a third party service provided by United Systems Technologies, Inc. through PayPal. All transaction fees are charged by and paid to PayPal. The District receives no compensation for transaction fees charged by PayPal.
The online eBill registration verification email can take up to two hours to arrive. This verification must be responded to within
24 hours or the application will be automatically canceled and the customer must begin the process again.
Please remember to check spam and clutter folders! The District is not notified of eBills that have been marked as spam or returned. It is the customer's responsibility to make certain they receive the eBills and the due dates are adhered to. Past due charges will apply if payment is not received by the due date. Accounts that are delinquent may be removed from the eBill option. If removed from eBilling a paper bill will be sent to the last known address.
View delinquent account charges here.
First time user? Click here for eBilling account registration help!
Walk-In or Pay By Mail
Please make checks and money orders payable to Highland Pines DWID and include your account number as it is found on your bill, including all numbers, letters, and dashes. As a courtesy we have a drop box to the right of our door for after-hours and weekend payment drop-offs!
Mail or drop off to 3603 Crossings Drive, Prescott, AZ 86305.
Regular Office Hours:
Monday - Thursday 9:00 a.m. to 5:00 p.m.
Office is closed for lunch from 12:00 p.m. to 1:00 p.m.
Fridays by appointment only.
New Year's Day, Civil Rights Day, President's Day, Memorial Day, Independence Day, Labor Day,
Columbus Day, Veteran's Day, Thanksgiving, Christmas Eve, Christmas, and New Year's Eve.
Please include your Highland Pines DWID account number exactly as it is found on your bill, including all numbers, letters, and dashes.
Please mail your payment in far ahead of the deadline. The District does not honor postmarks. View District late charges here.
Pay Over the Phone with Square
Highland Pines DWID accepts payments over the phone utilizing the Square system! You may opt to receive a receipt via email or text to your cell phone. Please have your account number, credit or debit card, and billing address ready when you call to speak with one of our representatives: (928) 443-9484.
Square charges an additional 3.5% + $0.15 fee for this service. The Highland Pines DWID does not cover these additional fees. We do not retain any customer banking or credit information. This service is provided to us by Square. All transaction fees are charged by and paid to Square. The District receives no compensation for transaction fees charged by Square.
Improvement District Services, Inc.
3603 Crossings Drive, Prescott, AZ 86305
Phone (928) 443-9484
Toll-Free in AZ (800) 659-7149
Fax (928) 443-9486
Email Jennifer Bartos or Diana King
Regular Business Hours
Monday - Thursday 9:00 a.m - 5:00 p.m.
Closed for lunch from 12:00 p.m. - 1:00 p.m.
As a courtesy we have a drop box to the right of our door for after-hours payments!